QUALITY OBJECTIVES & KPIs (Key Performance Indicators)
- Service without complaints ≥ 98%
- Receiving into WMS within 3 Business Days ≥ 95%.
- Shipment by the Next Business Day ≥ 98%
We strive to increase participation in the global economy by making trade easier and more accessible to everyone, thereby fueling economic and job growth and raising living standards for all.
We exercise our duties with honesty and integrity at all times.
We respect and support each other, without blame, to create a stronger and better performing team.
We respond to every customer quickly, thoroughly, professionally and with courtesy.